Chronic Care Management

Your healthcare doesn’t end at the doctor’s office. Now you have a dedicated, 24/7 care team with DocIndy's Chronic Care Management Program.

How we help you manage your healthcare

24/7 Line

Healthcare support through our team of caring professionals

Assistance

Coordinating your care between all of your healthcare providers

You Save

The average patient saves $242 per year in healthcare costs

Goals

Ensuring you stay healthy by following the health goals established by your provider

Benefits of Your Provider's Care Management Program

  • Access

    24/7/365 access to a nurse to assist with any urgent or healthcare needs

  • Costs

    Proven to reduce your annual, out-of-pocket medical costs.

  • Prescriptions

    Assistance with your medication refills and prescription needs

  • Appointments

    The convenience of having help making doctor or specialist appointments

  • Care Goals

    Support in achieving the care goals established by your doctor

  • Care Plan

    An accessible care plan reviewed and shared with specialists or your family

  • Transportation

    Assistance with healthcare transportation and mobility needs

  • Tests

    Support in accessing your labs, x-rays and test results

  • Home Care

    Assistance with in-home medical support and care

  • Caregivers

    Support for caregivers and family members caring for a loved one

  • Reminders

    Reminders when you need to see the doctor or refill a prescription

  • Questions

    1-800 number you can call with any healthcare question or need

Your DocIndy team can help you by:

  • Creating a personalized care pathway that plans for your ongoing care and lists what needs to be done to improve your health and wellness

  • Coordinating with your entire care team, including giving your family members and caregivers the support they need to better care for you

  • Being there for you around the clock (24/7/365) to answer questions even when your doctor’s office is closed

  • Scheduling appointments and sharing medical records with your entire care team (primary care, specialists, hospital, therapy, etc.)

  • Assisting you with medication management.

ccm_navigator2
Young practitioner doctor working at the clinic reception desk, she is answering phone calls and scheduling appointments.

Find Answers to Lingering Questions

Find yourself having questions after you leave the doctor’s office? Your care coordinator can find you answers and provide you the information you need to make informed decisions about your health. You can interact with your care coordinator on your terms, using the methods you prefer—phone, text, or email. Care coordinators are available to assist you 24/7 to ensure that you have the support you deserve at any time of day.

Frequently asked questions